Studies estimate that the average person spends two to three hours daily on communication via email, phone, and meetings. Additionally, people spend up to three times more time searching than providing information.

That’s why company communication should be easily searchable; the only way to make it such is by making it topic-related. In other words, all discussion chains are attached to a specific task (topic). This gives teams a single place to communicate, share documents, and escalate problems – increasing inter-department collaboration and eliminating the need for unwanted chatter and status meetings.

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